Shipping policy

Delivery Information – My Vape Dubai

At My Vape Dubai, we are committed to providing fast, reliable, and hassle-free delivery so you receive your vape products on time—whether you're in Dubai, Sharjah, or anywhere else in the UAE. Our goal is to be the most efficient and customer-friendly online vape store in the region.

🚚 Delivery Timeframes

Same-Day Delivery (Dubai & Sharjah):

  • Available for orders placed before 2 PM on business days.

  • Orders placed after 2 PM will be delivered on the next business day.

24-Hour Delivery (Other Emirates):

  • Orders to Abu Dhabi, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain are typically delivered within 1 business day.

  • Orders placed on weekends or public holidays will be processed on the next working day.

We aim for punctuality and will notify you via SMS or email if there are any expected delays.

💰 Shipping Rates

Dubai & Sharjah:

  • AED 30 standard delivery

  • Free delivery on orders over AED 300

  • Same-day delivery available for qualifying orders

Other Emirates:

  • AED 30 standard delivery

  • Free delivery on orders over AED 300

Express Delivery (Optional):

  • Same-day or time-specific delivery may be available at an additional cost (subject to location and time of order).

Note: Shipping charges may be discounted or waived during special offers or seasonal promotions.

🕒 Order Processing & Dispatch

  • Orders before 2 PM: Processed and dispatched same day for Dubai & Sharjah.

  • Orders after 2 PM: Dispatched the next business day.

  • Weekend or holiday orders: Processed on the following working day.

All items are securely packaged to ensure safe and damage-free delivery.

📦 Delivery Conditions

To ensure successful and timely delivery:

  • ✅ Provide a complete and accurate delivery address at checkout

  • ✅ Enter a valid contact number for communication and delivery updates

  • ✅ Ensure someone is available to receive the order at the given address

In case of missed delivery or incorrect address, we will contact you to arrange a reschedule. Additional delivery charges may apply in such cases.

📲 Order Tracking

Once your order has been shipped, you’ll receive a tracking number via SMS or email. You can use this to track your package and get real-time updates.

If you face any issues with tracking or delivery, please reach out to our customer service team immediately.

🎁 Free Shipping Eligibility

We offer free shipping on all orders over:

  • AED 300 in Dubai, Sharjah, and all other Emirates

Visit our Promotions Page for the latest discounts and free shipping offers.

📞 Need Help with Your Delivery?

If you have any questions or need help with your order, our team is ready to assist:

📧 Email: help.myvape@gmail.com

📞 Phone / WhatsApp: +971525962693

🌐 Website: www.MyVapeDubai.com